1. Close all windows/tabs of the affected site e.g close all windows/tabs open with CASE Dealer Portal.
This is the most important step. If you do the following steps below and did not close all windows/tabs of the affected site - the issue will continue to persist.
2. While in Google Chrome, on your keyboard hit the keys ctrl + h. This will open up your history of searched websites. On the left side of the page click "Clear browsing data".
3. Set the time range to "Last 24hrs" and check off the boxes: "Cookies and other site data" + "Cached images and files". Then click "Clear Data". This will then clear your cache and cookies and resolve any site related issues.
For some issues, you might need to set the time range to a later date. If the last 24hrs did not work, you can try setting the time range to "Last 7 days".