[IT] New Hire Request - User Guide

The purpose of this document is to provide a walkthrough and answer any questions for users filling out the Sonsray [IT] New Hire Request Form.  The information collected will ensure a smooth onboarding process so that all required accounts, credentials, and hardware are made available prior to the employee's start date.

This form should be filled out by the hiring manager responsible for the new employee only.

[IT] New Hire Request Form

You may use the Save and Continue Later button at any time to save progress in a form and submit it at a later time.  A link will be sent to your email address to continue the form.

Page 1 - New Hire Requester

This page will ask about the hiring manager filling out this form.

• Name of Hiring Manager
• E-Mail of Hiring Manager

Page 2 - Employee Information

This page will ask for information about the new employee.

• Name of New Hire
• Company Mobile Stipend Offered
  • IF YES:
    • Phone Number - Please provide the employee's mobile number that will be compensated and be available for company communication.
      
• Planned Start Date
• Company Division(s)
• Location
• Role

Page 3 - Access Requests

This page will ask for information regarding what portal access the new employee will require.

• Email Groups - Email groups are dynamically managed based on company, location, and role.  If any other email groups are required, such as an employee working in a dual branded store or access to special projects, please indicate so here.
• Dealer Portals
• e-Emphasys - Please refer to the table below for usual access to e-Emphasys credentials:
  

  	ERP	eScheduler	eService Tech
  Accounts Payable/Receivable	X
  General Manager	X	X
  Parts Counter	X
  Parts Manager	X
  Service Manager	X	X	X
  Service Writer	X	X
  Technician			X

• Sales
• Other

Page 4 - Hardware Requests

This page will ask for information regarding what hardware the new employee will be using including PCs, peripherals, and Polycoms.

Repurposed equipment is configured, shipped, and costed to a location once prepared by IT.

Existing equipment is inventory that is already available at a location and can be reconfigured remotely by IT.  Will not be costed.

  This page will change based on the answers provided.

• Type of Computer
  
  • IF REPURPOSED:
    • Computer Peripherals Needed (Select all that Apply)
    • Mapped Drives / Printers Required - Please be as specific as possible by including device models and IPs when available.
      
  • IF EXISTING:
    • Old User of Existing Machine
    • TeamViewer ID of Existing Machine
    • Computer Peripherals Needed (Select all that Apply)
    • Mapped Drives / Printers Required - Please be as specific as possible by including device models and IPs when available.
      
      
• Desktop (Polycom) Phone
  
  
  • IF EXISTING:
    • Existing Polycom Extension
      

Page 5 - Submit

This page allows for any additional information to be included that could not be filled out in the previous sections.

Once submitted you will see a Thank You page confirming your submission.  You will also receive an email confirming your submission.  The form will be delivered to IT to complete the onboarding of the new employee.